Ordering

All our biscuits are handmade to order in Henley-on-Thames by Mrs Smith and the team at the Bluebell Biscuiterie.  

 

Please allow at least a week for orders.  For orders of more than 40 biscuits we need at least two weeks.  For large special events such as weddings and for corporate orders please give us as much notice as possible so we can book you into the Biscuiterie schedule.  Please contact us using the contact form or call 07768 351893.

 

 

Flavours

We currently offer the following flavours - please specify at the time of ordering. 

• Madagascan vanilla - using vanilla pods - this is our most popular flavour 

• Chocolate - only the best cocoa powder is used

• Zesty lemon - the zest of real lemons (of course)  

• Spiced ginger - a festive favourite 

• Vanilla gluten free - we use Dove's Farm flour and also gluten free icing 

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We also offer seasonal flavours such as chocolate and clementine at Christmas and orange zest, strawberry and fresh mint in the Summer.

 

 

Prices & payment 

• Pricing starts at £3.50 per biscuit packed loose in a box.

• Bespoke design biscuits individually wrapped start at £4 for a medium sized biscuit 

• We also offer a range of mini bite biscuits - please contact us for pricing 

• A minimum order of 12 biscuits is required for most orders.

 

Please contact us to discuss your own unique biscuit requirements and for a quote.

 

Payment can be made by direct bank transfer or Paypal.  Payment by cash on delivery is also available.

 

 

Ingredients & allergy advice 

Biscuits:  wheat flour, salted butter, sugar, golden syrup, pasteurised free range egg.  We then add Madagascan vanilla seeds, lemon zest, cocoa or ginger and spices,

 

Icing: icing sugar, water, Meri-white meringue powder (made from pasteurised egg whites so perfectly safe for expectant mums and children) food colouring and sparkly bits. 

 

A full list of ingredients is provided with each order.

 

Allergy advice: our biscuits contain wheat, gluten, eggs and milk.  Our biscuits are made in a kitchen which also make other things that include nuts and sesame.

 

 

Packaging

Our biscuits are either individually packaged in cellophane bags with coordinating ribbon or loose in a pretty white cardboard box with transparent lid and coordinating ribbon.  Orders are delivered with a gift tag which can be personalised if required with a message for the recipient.

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Sustainability 

We respect and protect the environment working hard to reduce waste and recycle or compost where possible.  

 

Our pretty white boxes with transparent PET lid are 100% recyclable.  The box contains 30% recycled material.  The remainder is sourced from well managed forests which are certified in compliance with Forest Stewardship Council standards.

 

The cushion pad inserts and shredded paper protective packaging are 100% recyclable and compostable.

 

Our postal boxes are 100% recyclable.  The liner is made from 100% recycled material. The outer layer is made from 50% recycled material.

 

We use 100% biodegradable and compostable packaging in our biscuits by post parcels. 

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Storage

Please store the biscuits in a cool, dry and dark place (but not in a fridge.)   They  don't like heat or direct sunlight.  Once opened store in an airtight container.  Our biscuits will last up to three weeks but Mrs Smith believes they taste best within 7 days of purchase. Please note they are a fresh product.

 

 

Delivery

 We'll discuss delivery options with you when you place an order.

 

Local delivery is available - 5 mile radius from Henley on Thames.

 

Our lovely biscuits can be posted but we do prefer them to be collected or delivered to guarantee  they arrive in tip top condition.  We can't however post our very delicate biscuits such as those with fresh or iced flowers - we've tried but they just don't survive the journey!

 

We pack the biscuits very carefully in postal boxes with protective packaging, label them as fragile and send them using Royal Mail post which takes between2-4 days.  Postage and packing costs are dependent on quantity of biscuits but start at £6.  We'll let you know when your bespoke biscuit order is on its way.

 

Sorry - we can't ship our biscuits abroad.